Coronavirus (COVID-19) Updates
Important Information
We would like to reassure all of our members that we are operating with COVID safe plans in place. Please refer below for the most recent COVID updates and note that bookings are required for all members and visitors.
Please read the following important information regarding COVID-19 Coronavirus
The Centre is working to ensure the health and safety of all patrons and staff is maintained. We want to address the growing fears around the spread of COVID-19 (Coronavirus) and share with you the information we have at the current time.We are working to ensure our centre remains a safe place to visit and work. The health and safety of our community is our main priority, we always uphold a high standard of hygiene within the centre, however are taking extra precautions during this time.
We hope you will do what you can to take care of yourself and those around you, we also encourage you to use and support our community facility with confidence while it is safe to do so.
Please see the latest update on the situation below.
Remember if you are feeling unwell or showing symptoms of the flu, cough or cold to please remain away from the centre until you are feeling 100%.
Opening Hours
Update 22.04.2022
GREAT NEWS!Following the State Government announcement from 11:59pm tomorrow (22 April) the following restrictions will be eased for our venue:
• Proof of vaccination will no longer be required
• You no longer need to check-in via the Services VIC app each visit.
See you in Centre!
Read more here VIC Government Update
This is subject to change in line with revisions from the state government.
Thank you for your patience and support as our staff has worked through these restrictions over the last few months.
Update 25.02.2022
GREAT NEWS! Following the State Government announcement from Saturday 26th February masks are no longer required in our venue. YAY!It is encouraged that masks be worn when physical distance cannot be maintained.
See you in Centre!
Read more here VIC Government Update
This is subject to change in line with revisions from the state government.
Thank you for your patience and support as our staff have worked through these restrictions over the last few months.
Update 23.12.2021
Following Government regulations face masks or coverings must be worn by all visitors and staff in our Centre. For the safety of our staff and members, we are able to refuse entry to visitors not wearing a face covering (unless for a medical reason).Your face mask or covering must be worn at all time except when in the pool, exercising or drinking.
When exercising we ask that you please carry a face mask on you at all times -where practical, in the pool, we understand this cannot happen. But we ask you to please wear your face mask to the change rooms and in or out of the centre.
Please note: A face covering needs to cover both your nose & mouth and be either cloth or a surgical mask.
Even with a mask, please keep 1.5 metres distance between you and others.
Update 16.12.2021
As of Thursday 16 December, the State Government has announced that people under 18 will no longer be required to show proof of their vaccination status at all venues, including gyms, pools, and other recreation venues. Learn how to provide proof of vaccination.
Remember to continue to check-in via the Services VIC app upon entry.
Read more about the latest VIC Government Update.
To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website.
We thank you, our community for the continued support, let’s continue to stay safe.
Let's get back to what we love, let's get vaccinated!
Update 18.11.2021
Re-Opening Stage D
As we reach a new state vaccination milestone, further restrictions will ease from tomorrow, Friday 19 November🎉
As part of the State Government restriction changes
proof of vaccination must be shown for all visitors aged 12 years & 2 months or older. Click here for how to provide proof of vaccination.
Masks are no longer mandatory in our venue. However, we ask you to please carry a mask and wear it when you cannot physically distance.
Capacity limits no longer apply to group fitness classes, spa or steam room spaces, meaning all services are now back to full operation!
Remember to continue to check-in via the Services VIC app upon entry.
Read more here VIC Government Update
No Jab? No Worries – while we wait for restrictions to ease further, memberships can be placed on free suspension for those who may not be able to or wish to not return to our venue at this time.
Complete the form below to keep your membership on free suspension until the 1st of December or you can choose your restart date.
We will also be extending free access to Home Fitness Network at this time – see more information below.
CLICK HERE TO CONTINUE SUSPENSION
To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website.
We thank you, our community for the continued support, let’s continue to stay safe.
Update - 09/11/2021
Changes to showing proof of your vaccination exemptionFrom 6pm on 12 November, there will be changes across the State to show your vaccination medical exception.
Following the directive from the Government, you can no longer use a medical certificate as evidence of COVID-19 vaccination exemption.
If you can’t get any of the approved COVID-19 vaccines for medical reasons, your doctor needs to update your record on the Australian Immunisation Register to show that you have a medical exemption.
Once your exemption has been processed, you can download or print your COVID-19 digital certificate.
You can choose whether to add your COVID-19 digital certificate to the Service Victoria app for use when you check in using Victorian Government QR Code Service, or you can show your immunisation history statement to our staff upon entry.
You must show a valid photo ID along with your proof of medical exemption.
Your doctor can print a copy of your immunisation history statement for you, or you can download it from myGov.
Our staff will be asking to see your COVID-19 digital certificate upon entry.
Learn more https://www.coronavirus.vic.gov.au/get-your- covid-19-vaccine-certificate#showing-proof-of-your- vaccination-exemption
No Jab? No Worries – while we wait for restrictions to ease further, memberships can be placed on free suspension for those who may not be able to or wish to not return to our venue at this time.
To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website.
Thank you for your patience as we work to stop the spread of COVID-19 and keep our community safe.
Update - 27/10/2021
IMPORTANT UPDATE: The indoor facilities at Aquarena are re-opening on Saturday 30 October!
Further restriction easing as part of the Victorian Government Roadmap means you will be able to access our centre and programs, while following the current public health orders. All patrons must provide proof of full vaccination prior to entry and follow the current public health orders. This is subject to change in line with revisions from the state government and we will provide any further updates as they come to hand.
Centre opening hours:
- Monday - Thursday 5:30 am - 10:00 pm
- Friday 5:30 am - 8:00 pm
- Saturday 7:00 am - 6:00 pm
- Sunday 8:00 am - 6:00 pm
Read more here about the Victorian State Government Update
Current Public Health Orders:
- We are operating following density limits of 1 person per 4sqm indoors and 1 person per 2sqm outdoors.
- All patrons 16 years and over are required to provide proof of full vaccination (2 doses) upon entry and follow the current public health orders. Click here for more information about how to do this.
- Masks are mandatory indoors for anyone 12 years and over, except when exercising vigorously.
- You must check-in via the Services VIC app upon entry.
Please remember, our team are required to ensure the centre follows the rules as set out by the Victorian State Government, please be kind and follow their instructions.
Access to the centre:
- The gym will be open from Saturday 30 October.
- Indoor and Outdoor Pool access will be open for lap and recreational swimming from Saturday 30 October – no bookings required.
- The spa and steam room will be available from Saturday 30 October, capacity limits apply. Please be respectful of others and share the space.
- All changerooms will be open for use – we ask you to please follow social distancing rules, wear a mask and limit your time in these spaces where possible.
See below for specific information about key areas and programs.
Memberships and passes:
- All memberships will be reinstated from Saturday 30 October.
- Casual visits can be purchased upon entry.
If you are not ready, or unable to return to the centre at this time your memberships can be placed on free suspension. Complete the form below to keep your membership on free suspension until 1 December or you can choose your restart date. We will also be extending free access to Home Fitness Network at this time – see more information below.
*Any membership not advised to continue suspension will be charged from Saturday 30 October 2021.
Update - 19/10/2021
In line with the current Victorian State Government road map, we will be re-opening the 50m Outdoor Pool for Lap Swimming and water based exercise on Friday 22 October. During this time to ensure we comply with all Victorian State Government requirements all staff and facility users must meet all safe operating requirements. Please ensure you meet the following before booking:
- Fully vaccinated (or have a medical exemption, or under the age of 12), with ability to show proof of this to our team prior to entry. We recommend downloading the Services Victoria App and connecting your vaccine certificate from My Gov website
- Either a resident of Manningham, or a current Aquarena member
*Note: Squad programs and group bookings will not commence at this time, these programs will be reviewed once further information is released from the Victorian State Government. Squad swimmers are encouraged to book a swim at their preferred time. Further information about squads and group bookings will be provided when available.
Due to the current restrictions, all sessions will operate with limited numbers and bookings are essential to avoid disappointment.
As we have done this before, we hope that you will feel comfortable in knowing what to expect as we work within the current Victorian State Government restrictions to continue to re-open over the coming weeks. We understand that some of these restrictions may make returning to Aquarena difficult at this time, and ask that you follow all hygiene regulations and staff instructions when visiting Aquarena.
At this time of restricted usage, all memberships will remain on free suspension, however if you wish to reactivate your membership you can do so via the following link:
YOUR MEMBERSHIPS AND PASSES
Memberships will remain on free suspension until further notice, all lap swimming sessions will be charged at $7.50, preferred payment method is via card.
FACILITIES
- Change rooms, showers and lockers are not available, subject to change in line with Victorian State Government restrictions.
- A limited number of toilets will be available at the Outdoor 50m Pool.
- Please come prepared for your swim and shower at home.
- Recreational swimming is not available at this time, bookings can be made for lap swimming only with a lane available for aquatic based exercise.
REMEMBER:
Our team are working hard to ensure our Centre follows strict hygiene rules and a high standard of cleaning. We ask that you do your bit too.
If you are feeling unwell or if you have come into contact in the preceding 14 days with any confirmed cases of COVID-19, please do not attend the Centre.
Bookings are required for all sessions and will open from 12-noon Tuesday 19 October 2021. Following the opening of bookings, they will be available 72 hours in advance.
Sessions are commencing every 90 minutes, with 80 minutes swimming time, during the following hours:
- Monday - Thursday 5.30am-1pm and 4pm-8.30pm
- Friday 5.30am- 1pm and 4pm-7pm
- Weekends and Public Holidays 8am-5pm
You must scan in via the Services Victoria QR code for contact tracing on each visit and demonstrate that you meet the Victorian State Government vaccine requirements before entering.
We would like to thank you for sticking with us through these uncertain times, once again and hope that you have been keeping active at home.
We look forward to seeing you very soon!
Frequently Asked Questions Expand all
What are we doing to minimise health risks in-Centre?
The Centre will be vigilant in implementing infection control procedures including daily cleaning in accordance with normal protocols, the promotion of healthy hygiene habits and will make hand sanitiser available for staff and patrons to use while using the Centre.
What information and advice will help our members?
For now, the best advice is to follow some simple steps to help slow the spread of the virus and to reduce the risk of infection.
Follow the information and tips to help improve your safety and wellbeing, from Department of Health website.
If I have or am undergoing a period of self-isolation, what happens to my membership?
If you are showing symptoms or have been recommended by a Health Professional to self isolate, you should be staying at home and minimising contact with others. Please contact the Centre team to discuss managing your membership where you are uncertain of your options.
Are casual passes still available for purchase?
Yes. Casual visit passes are still available.
