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Coronavirus (COVID-19) Updates

Please read the following important information regarding COVID-19 Coronavirus

The Centre is working to ensure the health and safety of all patrons and staff is maintained. We want to address the growing fears around the spread of COVID-19 (Coronavirus) and share with you the information we have at the current time.

We are working to ensure our centre remains a safe place to visit and work. The health and safety of our community is our main priority, we always uphold a high standard of hygiene within the centre, however are taking extra precautions during this time.

We hope you will do what you can to take care of yourself and those around you, we also encourage you to use and support our community facility with confidence while it is safe to do so.

Please see the latest update on the situation below.

Remember if you are feeling unwell or showing symptoms of the flu, cough or cold to please remain away from the centre until you are feeling 100%.

Update - 27/07/2021

As per the State Government directive, we will be reopening on Wednesday 28 July at 5.30am. Restrictions will remain in place including the wearing of masks both indoors and outside and check-in via the Service Victoria QR Code app when visiting us. 

This is subject to change in line with revisions from the state government. 

Read more here VIC Government Update 

Your Memberships and Passes 

Your membership will be reinstated from Wednesday 28 July

Casual visits can be purchased upon entry. 

Any questions please contact our team via our website here for assistance.  

Here is what you need to know: 

  • Group Fitness classes will recommence from Wednesday 28 July and be limited to 10 people per class or following the 4sqm rules. Booking is essential. Bookings open from 7pm Tuesday 27 July, book here.  
  • Health Club will reopen Wednesday 28 July with limited capacity, bookings are not required   
  • Pool access for both the indoor pools and outdoor 50m pool will recommence Wednesday 28 July. Bookings are not required for casual swimming, however bookings are required for all squad and program sessions, book here, bookings open from 7pm Tuesday 27 July
  • A selection of GOswim lessons will recommence from Thursday 29 July, however due to facility capacities some levels will not return just yet. All GOswim families have been sent an email confirming what is happening with their class. 
  • Cafe will be open for dine in (limited indoor seating) and take away options
  • Childcare will remain closed during this stage of restrictions 

Services VIC QR check-in is mandatory, please show our team your green tick before entering.

A fitted face mask must be worn at all times, both indoors and outdoors except when participating in exercise that causes you to be out of breath, swimming, eating or drinking.   

To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website. 

Thank you for your patience as we work to stop the spread of COVID-19 and keep our community safe. 

We cannot wait to reopen our doors and see you again! 

Please remember:

Our team do not make the rules and restrictions, however they are responsible for ensuring everyone in the centre complies with them. Please work with us to assist everyone to return to their exercise routines safely.

We are working hard to ensure our Centre follows strict hygiene rules and a high standard of hygiene and cleaning. We ask that you do your bit too.

If you are feeling unwell or if you have come into contact in the proceeding 14 days with any confirmed cases of COVID-19 do not attend the Centre.


Frequently Asked Questions Expand all

What are we doing to minimise health risks in-Centre?

The Centre will be vigilant in implementing infection control procedures including daily cleaning in accordance with normal protocols, the promotion of healthy hygiene habits and will make hand sanitiser available for staff and patrons to use while using the Centre.

What information and advice will help our members?

For now, the best advice is to follow some simple steps to help slow the spread of the virus and to reduce the risk of infection.
Follow the information and tips to help improve your safety and wellbeing, from Department of Health website

If I have or am undergoing a period of self-isolation, what happens to my membership?

If you are showing symptoms or have been recommended by a Health Professional to self isolate, you should be staying at home and minimising contact with others.  Please contact the Centre team to discuss managing your membership where you are uncertain of your options.

Are casual passes still available for purchase?

Yes. Casual visit passes are still available.

TripAdvisor Panel

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